How much could you claim?

Find out in 30 seconds...
Injured in the last 3 years?
Was the accident your fault?
Did you recieve medical attention?
Please tell us where you were injured
  • Please enter your full name
  • Please enter a valid name
  • Please enter your telephone number
  • Please enter a valid telephone number
  • Please read our Terms & Conditions

    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Is my accident risk related to my hotels star rating?


    Hotel star ratings are generally regarded as a way for potential guests to determine the quality of a hotel. Unfortunately, the basis on which these ratings are awarded can vary significantly between countries, even between neighbouring cities. What’s more, not all countries agree on what should be the highest possible rating. In Europe, for example, hotels are typically ranked on a system allowing for a maximum of four stars. In the US, on the other hand, hotels may be given up to five stars, often also including increments of half-stars.

    Who determines star ratings for hotels?

    Depending on the hotel, as well as the rating body’s location, a hotel’s star ratings may have been awarded by government or independent agencies, travel guidebooks, agencies or websites, reservation services and others. To make matters even more confusing, different organisations/agencies may rank hotels with different amounts of stars.

    What star ratings mean

    In essence, star ratings convey an idea of available amenities, services provided, and so on, In other words, the higher a hotel’s star rating is the more extensive and luxurious its rooms, on-site and surrounding amenities and services are likely to be. Prime locations may also reflect in the amount of stars awarded to a hotel. As such, star ratings alone are not really effective in determining how great or small the risk of being injured at a hotel or catching an infection like Legionnaires’ Disease may be.

    Assessing potential risks of injury on holiday

    A valuable source of information that is much more likely to reveal potential health risks on holiday than star ratings exists in reviews and comments provided by actual customers. If a hotel receives nothing but complaints and threats of legal action, there is a strong possibility that everything may not be as it should. High numbers of comments about poor cleaning, contaminated pools and filthy kitchens, for example, suggest that the risk of injuries by slipping on dirty floors, being injured by tripping over clutter or getting food-poisoning on vacation is definitely heightened.

    Public liability claims

    If you became ill or were injured in a hotel in the past three years, you may be entitled to personal injury compensation. Visit Accident Advice Helpline’s website or call one of the experienced advisers manning the free phone number of this law firm on 0800 689 0500 to discuss your case and put your no win no fee claim for compensation into motion.

    Open Claim Calculator

    Date Published: February 13, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.