Slips, trips and falls are among the most commonly experienced accidents in a department store. Leading to personal injuries of varying degrees of severity, the vast majority of slip, trip and fall injuries in stores are caused by just a handful of hazards.
Spills and bad weather
Spills on already smooth department store floors cause a great deal of slip injuries. Rain, ice and snow not only exposes customers to the risk of suffering injuries by slipping outside stores, but can be carried in under people’s shoes, making interior walking surfaces equally slippery. Leaks from fridges and freezers in cafeteria or restaurant kitchens and self-service areas equally present a risk of slips and falls, as do leaks or poor housekeeping in toilet facilities and loose rugs or mats.
Trips and falls are usually caused by:
- Boxes, other containers or packaging materials
- Sudden changes in floor levels
- Protruding boards or nails
- Uneven or poorly maintained flooring
- Clutter, cords or hoses
Poor lighting in passages and stairways further increases the risk of injuries by tripping. People pushing past others on escalators can also cause injuries by falling.
Other possible risks
Clutter in changing rooms, bag handles sticking out from under changing room doors or curtains and carelessly deposited shopping bags can also cause someone to trip and fall. In shoe departments. Customers occasionally trip over other people’s shoes or suffer tripping injuries caused by those little foot rests often provided to assist customers when trying on shoes.
Department store owners, management and staff have a duty of care towards consumers to prevent injuries by tripping, slipping or falling. Possible slip, fall or trip hazards must be assessed and removed or minimised by signs, cones or by painting the hazard (small steps, sudden rises in floor levels, changes in floor surface) with yellow or white paint.
Breach of duty
If a department store is in breach of this duty, i.e. hazards are not removed or otherwise dealt with to prevent accidental injuries and you suffer an injury by slipping, falling or tripping as a result, you could be entitled to slip and trip injury compensation. Your chances of successfully claiming for compensation are significantly increased by allowing Accident Advice Helpline to handle your case. A law firm with a team of highly experienced injury solicitors, this company has been helping people like you get their compensation quickly for many years.
Date Published: September 30, 2014
Author: Accident Advice