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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Ambulance accident claim


    If you were injured by an ambulance or while travelling in an ambulance, you might need to make an ambulance accident claim. Though safe, secure, and operated by highly trained staff, an ambulance is still a high-risk vehicle. An ambulance that is speeding through busy traffic with its siren wailing is an extremely dangerous vehicle that must be regarded with caution and respect. Ambulance staff should also not expect their safety to be put at risk by the actions of others. Whether you are a driver or a paramedic, a patient or a member of the public travelling inside the ambulance or outside of it, if you have an ambulance accident that you believe was someone else’s fault, you may be able to make an ambulance accident claim.

    The conditions for making a claim

    The ambulance accident must have occurred within the last three years, and must not only have been through no fault of your own, but demonstrably the fault of another party. For instance, if you were struck by an ambulance, either as a pedestrian or a motorist, you must be able to prove that while you were behaving in a responsible and appropriate manner, the ambulance driver was acting without due care. This would also be the case if you were injured while a passenger in an ambulance. Both ambulance drivers and passengers could be entitled to compensation if they were injured due to the carelessness of another driver or a jaywalker.

    Other possible ambulance accident claims could be related to medical negligence. As a patient you may feel that paramedics acted or failed to act in such a way that your condition was actually made worse. It is important to remember that paramedics are not infallible, and cannot be expected to know everything. However, they are trained to a high level of competence, and as a patient there is a level of treatment that you have every right to expect. This is a complex subject, and you will have to rely on expert medical witnesses and reports in order to prove a case of gross negligence on the part of the ambulance staff.

    Paramedics and ambulance drivers could also be in a position to make a compensation claim if they are faced with violent or dangerous behaviour on the part of the public they are trying to help. While ambulance crews expect to deal with the public in stressful and volatile situations, there are clearly defined limits to what they should be expected to tolerate – and their personal safety should not be put at great risk.

    Let us help

    These are complex situations, but at Accident Advice Helpline, we have years of experience in settling compensation claims just like these. You can speak to one of our trained advisers by calling our free 24-hour helpline, or visit our website to use the 30-second online claim calculator. If we think you have a case, we can put you in touch with our expert lawyers who will take your claim on a strict no win, no fee* basis.

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    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.