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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Accidents caused by substandard vehicle repairs


    Unfortunately, road traffic accidents caused by substandard vehicle repairs do happen, and if you have been involved in an accident of this nature, you may be wondering how you can prove repairs to your vehicle were substandard. Some mechanics and repair workshops will use old or refurbished parts, or the standard of repair may fall below industry standards. If you have claimed on your insurance after an accident, the company responsible for carrying out the repair will normally restore your vehicle to its original, pre-accident condition. However even minor repairs can be carried out to a poor standard, which could lead to an accident.

    Proving repairs are substandard

    In order to make a claim for compensation, you’ll need to prove the work carried out on your vehicle did not meet acceptable standards. Providing evidence is a must – if possible, you should take photos of your car before and after the repair. If you have had a repair carried out under insurance, copies of the insurance policy or repair policy are also helpful. Written notes on the vehicle’s performance and witness testimonies can also be useful pieces of evidence; for example if a mechanic is known to use faulty or substandard parts.

    Avoiding substandard repairs

    There are some steps you can take to avoid substandard repairs:

    • You should only deal with authorised and qualified repair workshops
    • Make sure you get a written statement outlining which parts will be used and what repairs will be carried out
    • Avoid companies that refuse to provide you with an upfront price and time frame for repairs

    Claiming for compensation

    If your vehicle has been repaired to a poor standard, you could claim for compensation. Accident Advice Helpline can help you to gather evidence to support your claim, and because we’re recommended by our patron Esther Rantzen, TV personality and UK consumer champion, you can be sure you’re dealing with a team of professionals. We know just how dangerous substandard vehicle repairs can be – we’ve dealt with hundreds of similar claims over our many years in the personal injury claims industry, and we’ll work hard to get you the compensation you deserve. It’s free to call our 24/7 helpline, where one of our friendly advisors will be happy to offer you advice in confidence; there’s no obligation to proceed with a claim. If you do decide to go ahead with your claim, you’ll be happy to know all our lawyers work on a 100% no win, no fee* basis.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.