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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    What to do after your accident


    Working out what to do after your accident is never easy. You may be in shock or simply feel shaken and confused. The first and most important thing to do is get medical attention, even if you think you will get better without it. This is because you may be suffering symptoms of trauma that you can’t identify yourself, due to the affect they have on you.

    In some cases, there may be a person on the scene who has first aid training and is able to provide the immediate assistance you need. In this case, however, you should still aim to see a doctor at the first opportunity, as this will keep your options open when it comes to compensation. Even if you don’t think you’ll want to deal with making a compensation claim, this will mean you’re not left feeling frustrated if you should later change your mind. You’ll need a formal medical record of your injuries for a claim to be possible.

    Road traffic accidents

    If you have been involved in a road traffic accident, you should contact the police right away. If you were driving at the time, you should also contact your insurer straight after your accident. This will ensure that you meet your legal obligations and don’t miss out on any money you might be entitled to.

    If you want to make a compensation claim for damage to your vehicle, you will have to do so within nine months of the accident happening. Because such cases can be complicated, it’s best to start as soon as possible. Such claims can be subject to an excess.

    Collecting evidence

    Although it isn’t a legal necessity, collecting evidence soon after your accident usually means you will have a better chance of success if you decide to claim compensation. This can include collecting the details of any witnesses, though you shouldn’t try to take statements, as this needs to be done in a particular, formal way.

    Open Claim Calculator

    Taking photographs of the place where the accident happened can be very helpful, especially if they show the scene from several angles. It’s also a good idea to take photos of your injuries.

    Getting advice

    Every claim is different so it’s a good idea to get early advice about yours. This means you’ll know if it’s possible to claim compensation and it will be easier for you to decide if it’s worth your while. At Accident Advice Helpline, our lines are open round the clock on 0800 689 0500, so you can call as soon as you feel up to it. Our advisers are friendly and understanding, and they won’t put any pressure on you. They’ll help you to understand your options.

    With Accident Advice Helpline, claiming compensation is easy. We’ve streamlined the process because we know that the last thing you need is extra stress.

    Time limits

    The law says that compensation claims need to be made within three years, with very rare exceptions, unless the person involved is a child, in which case the claims period starts from the 18th birthday. The sooner you get advice about your claiming options, the better off you will be.

    Date Published: February 6, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.