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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

    Accident at a shopping centre?


    Taking a trip to your local shopping centre is often the first thing on the agenda for the weekend, with many families stocking up on the latest fashions as well as bringing in the weekly shop. Ideal for rainy days, shopping centres are convenient and often contain a number of stores under one roof making them extremely busy places to visit. Many people enjoy spending some time shopping followed by a bite to eat at the food court to relax afterwards. The hustle and bustle of a large shopping centre causes many people to become easily distracted or stressed meaning that accidents can happen.

    Where could I have an accident?

    It is possible to have an accident just about anywhere in a shopping centre however some examples include:

    • Escalators, elevators and stairs
    • Walkways, aisles and shop floors
    • Bathrooms and changing rooms
    • Children’s play areas
    • Food courts

    Slips, trips and falls are common due to spillages on tiled flooring or due to the flooring material itself. In the case of spillages, staff have a duty to clean up immediately and place warning signs in the appropriate places. Falling and tripping on stairs or escalators is common so it is best to take your time when using these. If there are any technical faults or you find you have tripped over stairs which need repairing, then the shopping centre is essentially to blame for such an accident. In addition, any accidents within the shopping centre that could have been prevented by staff or management are not your fault. If you think the accident or injury you incurred was not your own fault then you may be able to make a claim.

    What steps can I take to claim compensation?

    The first thing to do is contact Accident Advice Helpline. We have a free 24-hour helpline manned by a team of experts who will be able to discuss your unique case with you. Should you feel that an accident, injury or even an illness was not your fault then we can help advise you on the process of claiming compensation. We do not ask for any money upfront therefore, there is no need to worry about dipping into your savings and you are under no obligation to go through with the claim after you contact us. If you do decide to make a claim, we will take you step by step through the process and contact third parties for you.

    Date Published: April 25, 2014

    Author: David Brown

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.