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    "If you've been injured through no fault of your own you could be entitled to compensation. If you're unsure if you could claim, I recommend you call Accident Advice Helpline."

    Esther Rantzen

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    Accident in a hotel claim


    An accident in a hotel claim is not something that any of us wants to think about when we are planning our holiday. Unfortunately for some people, their dream holiday turns into a nightmare when they are injured in an accident that occurs in their hotel.

    It does not matter where you stay in a hotel; you are entitled to expect the hotel management to ensure the health and safety of all of their guests is protected. If this is not the case, the consequences can be serious with individuals suffering serious injury or even dying as a result of an accident that could have been avoided.

    Although you expect hotels to be safe homes away from home, many people do suffer injuries as a result of poor health and safety in hotels. These can include: falling from a balcony, slips in bathrooms, trips due to loose or uneven flooring, swimming pool accidents, lift accidents, fires, slips, trips or falls on hotel stairs, slips in hotel restaurants due to the spillage of liquids and balcony door accidents.

    If you have been injured as a result of an accident in a hotel then you may be entitled to make an accident in a hotel claim. Accident Advice Helpline can help you assess whether you have a claim and what action you can take to secure a positive result.

    As well as being able to claim for any injuries that you have suffered, you will also be able to claim for any financial losses that you may have incurred as a result of the accident. These could include medical expenses, loss of earnings, pension losses and care that had to be provided by a third party.

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    The Package Travel Regulations were introduced in 1992 and are designed to provide greater protection to individuals who purchase a package holiday. The laws were designed to improve the provision of information, provide financial protection and repatriation when a company fails and also provide a specific regime for package holidays of contractual liability. Under the Package Travel Regulations it may be possible to bring your accident in a hotel claim against the tour operator in the UK. This may be the best option for you, as the amount of damages awarded can be higher than in foreign courts.

    Accident Advice Helpline have specialist legal advisors who can help you with your claim. The first issue to be raised will be who the claim should be brought against. If your holiday was a package holiday, should the claim be made against the tour operator who was supposed to have arranged everything or against the hotel management who were negligent? Matters can be further complicated if the accident occurred in a hotel abroad because different countries have different legal procedures. Obtaining information from countries where the procedures and languages are different is not an easy process so having a team that has experience of working with such cases can make the process of claiming easier.

    If you have suffered an injury, whether it is serious or minor, you should contact a company such as Accident Advice Helpline that has experience in bringing claims for hotel accidents. Call Accident Advice Helpline on 0800 689 0500 or 0333 500 0993 from a mobile phone for free, no-obligation advice about making a claim.

    Accident Advice Helpline (or AAH) is a trading style of Slater Gordon Solutions Legal Limited. Slater Gordon Solutions Legal Limited is a company registered in England and Wales with registration number 07931918, VAT 142 8192 16, registered office Dempster Building, Atlantic Way, Brunswick Business Park, Liverpool, L3 4UU and is an approved Alternative Business Structure authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Conduct Authority.

    Disclaimer: This website contains content contributed by third parties, therefore any opinions, comments or other information expressed on this site that do not relate to the business of AAHDL or its associated companies should be understood as neither being held or endorsed by this business.

    No-Win No-Fee: *Subject to insurance costs. Fee payable if case not pursued at client's request.