Making an accident in a hotel abroad claim can be difficult because, depending on where the hotel is, the local procedures and rules may be different to those in the UK. In addition, there may be problems gaining information about the accident due to language barriers. If you have an accident in a hotel in the UK the procedure is simple as the personal injury claim is just like any other personal injury claim.
However, if the accident happens in a hotel abroad, local customs, language barriers and other issues can create problems. The difficulty of the process can put some people off making an accident in a hotel abroad claim, but with a law firm like Accident Advice Helpline that is experienced in making such claims, the process can be much easier.
It does not matter whether a hotel is located in the UK or abroad; the hotel management still has a duty to ensure that the health and safety of the guests is protected. Unfortunately accidents in hotels are not uncommon. The most common types of accidents are trips or falls, but there can be more serious accidents due to faulty equipment, faulty wiring or poor maintenance of the property. Whereas in some cases injuries will be minor, in other more serious cases injuries can be serious and life-changing.
In general, if you have an accident in a hotel abroad it may be better to bring your claim to the UK. You might think that this would not be possible because the primary obligation would be expected to be on the hotel management. However, under the Package Travel Regulations you can bring a claim against the travel operator in the UK. This is often preferable because UK courts will often award higher compensation than foreign courts.
Handling an accident in a hotel abroad claim is complex and having an experienced legal team, like our advisers at Accident Advice Helpline, is crucial. You can claim for a variety of different types of accidents such as trips, slips and falls, balcony falls, swimming pool accidents or burns and food poisoning. Before raising your claim, check that your law firm has handled claims from a wide variety of countries. However, even if Accident Advice Helpline has not handled a case in your holiday destination before it does not mean that we will not be able to help you.
Accident Advice Helpline will be able to discuss your claim with you. However, claimants should be aware that when cases involve accidents abroad, they are unlikely to be resolved quickly and this is especially the case if several different parties are involved. In addition, if the case has to be brought outside the UK different costs may apply. You should also be aware that there are strict time limits on bringing a claim so you should discuss your case as soon as possible.
To discuss your claim with a member of our expert team dial 0800 689 0500 now.
Date Published: January 2, 2014
Author: David Brown