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Accident Advice Helpline Direct


Accident Advice Helpline is a UK-based law firm with over 17 years of experience in handling personal injury claims. Working with a team of in-house solicitors Accident Advice Helpline’s direct approach ensures that your case is matched to a legal team with specific experience in your accident type – meaning you have the best possible chance of success.


Accident Advice Helpline Direct

Accident Advice Helpline direct have expert legal teams to progress claims covering the following accident types – all on a no win no fee basis:

  • Work accidents, including repetitive strain injury, falls at work, industrial deafness, vibration white finger, construction accidents and asbestos-related illnesses;
  • Road traffic accidents, whether the claimant was the driver, passenger, cyclist, motorcyclist or pedestrian; and
  • Slips, trips and falls, including public places such as your local high street or park.

If you have been involved in an accident that was not your fault, that happened within the past three years and resulted in the need for medical attention then you will benefit from Accident Advice Helpline’s direct and hands-on approach to compensation claims. Guided at every step of the way by our professional and highly trained advisors, you will feel supported by an understanding team working hard to ensure the process is as straightforward and stress-free as possible.


What injury types are covered by compensation?

As long as you fulfil the eligibility criteria, then any injury type will be considered for compensation. To check you are eligible, you can use an online tool such as Accident Advice Helpline’s 30-second test™ – a quick and easy way to confirm you are entitled to receive compensation.

The injury types covered by compensation are vast and may be caused by any number of accident types. Injuries may include:

  • Head and brain injuries
  • Spinal injuries – including complete and incomplete
  • Neck injuries such as whiplash
  • Broken bones – perhaps a broken leg, collar bone or ankle
  • Sprains
  • Groin strain
  • Illnesses such as asbestos-related illnesses
  • Industrial deafness
  • Repetitive strain injury
  • Vibration white finger

The list extends beyond this; the above is just an example of the diversity of injury types that may be eligible for compensation.


Top 5 tips for claiming with AAH direct

1. Get your claim logged with AAH direct from our website or by phone

Personal injury claims are subject to a legal deadline of 3 years, so get your claim in as soon as possible following your accident. Although this deadline can be extended in certain circumstances, such as claims for minors and industrial disease actions, claiming early can give you peace of mind and put the wheels in motion for an early settlement.

2. Seek medical advice as soon as possible following your accident

Prompt medical attention following an accident is vital for treating your injuries and helping reduce your recovery time. Your solicitor needs to verify your compensation claim with medical reports confirming your injuries. Attendance at hospital or your GP can help demonstrate your injury is genuine and so is a vital component of any successful personal injury claim. With your permission, your solicitor can arrange for your doctor to release these reports to AAH direct so we can use them as part of your claim.

Some symptoms such as those of whiplash only become apparent several days after an accident. If you didn’t seek medical advice immediately following your accident, be sure to visit your GP or local hospital as soon as symptoms develop.

3. Keep a record of any expenses

Make a note of any additional expenses you incur as a result of the accident, as we may be able to recover these from the third party. For example, if your accident has put your car off the road and you need to use taxis to travel to work and to medical appointments, be sure to save your receipts.

4. Document as much as possible following your accident

Keep a record of names and addresses of everyone involved in the accident. If witnesses are present at the scene, try and secure their details, along with the name and badge number of any attending police officers. Your solicitor will be able to follow up these leads to corroborate your story and support your case.

5. Pictures tell a thousand words

In the aftermath of an accident it can be hard to think clearly under the stress. However, a photograph at this early stage can help to determine which party is at fault and can be used by AAH to support your claim. This is particularly useful in the case of road accidents, or after a slip or trip on a hazard that shouldn’t be there.


How are compensation amounts calculated?

To arrive at a compensation amount, the type and severity of your injury will be taken into consideration, as well as any impact upon your life. For example, if you have suffered a brain injury following a road traffic accident, you may be affected on a long-term or even permanent basis. The effects of your injury – perhaps including a lack of concentration, difficulty with problem solving and personality changes – may impact upon your ability to work or carry out a normal, independent life. In this case, your compensation will take into account loss of earnings, ongoing care costs and specialist treatment.

To make your claim today, contact Accident Advice Helpline direct on our advice line on 0800 689 5659 or alternatively you can get in touch via our website.