Have you been injured in an accident? Was somebody else to blame? If you can answer ‘yes’ to both of these questions then you may need advice on making a personal injury claim. Every year in the UK, hundreds of people who are eligible to claim compensation fail to do so, and Accident Advice Helpline wants to change that. Our 24-hour personal injury helpline exists to provide you with the advice you need to decide whether or not to go ahead with a claim after your accident.

You can call our personal injury helpline at any time and we will listen to you and provide you with helpful, expert advice. If our advisors feel that your claim is likely to succeed, the next step will be to introduce you to one of our professional personal injury solicitors. With over 16 years’ experience handling personal injury claims, we are sure to have a solicitor experienced in your type of accident, whether you have sustained injuries after an accident at work or been injured in a road traffic accident.

What are the criteria for making a claim?

When it comes to making a personal injury claim, there are some basic criteria which must be met in order for you to be eligible to claim:

  • Your accident must be somebody else’s fault. This is not always as black and white as it sounds and there may have been contributory negligence on your part. But so long as most of the blame for the accident lies with the other party, we should be able to help you make a claim
  • Your accident must have happened less than three years ago – this is the time limit in place for all personal injury claims
  • You must have sought medical help after your accident in order to make a claim

Unfortunately, if you can’t meet one or more of these criteria, then we may be unable to help you make a personal injury claim after your accident, even if you call our personal injury helpline.

Why choose Accident Advice Helpline?

We have extensive experience handling personal injury claims – in fact, this is the only area of law we deal in and we are specialists in the industry. This means our full focus is on getting you the compensation you are entitled to after your accident. Our lawyers work on a 100% no-win, no-fee* basis, which means that anybody can afford to make a claim. There are no upfront fees to pay, so even if your finances have suffered after your accident, it’s affordable and easy to claim compensation.

We also offer a 30-second injury calculator that will allow you to find out how much compensation you could be entitled to. You’ll find this on our website, and it’s a great starting point if you are considering making a claim but wondering if it is worth your while.

Why might I need to call a personal injury helpline?

There are many reasons why you may need to call a personal injury helpline for advice. You may have been injured in an accident at work or hurt in a car accident. Perhaps you have tripped on damaged pavement in the city centre and broken your ankle. Or maybe your child has suffered injuries after an accident at their school or nursery. You can make a claim for almost any type of accident, and it may be that you’re not quite ready to claim just yet – you simply need some advice and somebody to talk to after your accident.

You could make a claim if you have suffered from food poisoning after a meal out, or if you have sustained chlorine burns from the pool on your package holiday abroad. You could even claim compensation for minor injuries like whiplash or a sprained ankle after a slip or trip. If somebody you love has been killed in an accident at work or in a public place, we can help you claim compensation on their behalf. You may even just want to know if you are eligible to make a claim, and we’ll be able to let you know once you call our personal injury helpline, so we can discuss your accident with you in more detail.

What if I have been injured in an accident at work?

When you go to work every day, you expect to do your job and come home, hopefully receiving a pay cheque at the end of every month. The last thing anybody expects is to be injured in an accident at work. Yet workplace accidents are more common than you might think, and they’re not just limited to ‘dangerous’ industries like engineering and agriculture.

You could be injured whilst working in a shop or office, or sustain injuries in an accident in a warehouse or factory, and if somebody else was responsible for your accident then you could call our personal injury helpline for advice. In most cases, it’s your employer who will be held liable if you are injured at work. But how do you know if negligence has occurred?

  • Did your employer fail to give you the necessary training for your job?
  • Was your accident caused by faulty or dangerous equipment or machinery?
  • Did your employer fail to carry out risk assessments?
  • Were you injured by an untrained colleague?
  • Did you suffer a repetitive strain injury from working long periods without a break?
  • Could more have been done to prevent your accident from happening?

If you can say ‘yes’ to any of the above questions then it may be that your employer has been negligent. This means they could be held responsible for your accident and they could be ordered to pay you personal injury compensation. You can call our personal injury helpline to make a claim with Accident Advice Helpline provided it has been three years or less since your accident at work, even if you have sustained relatively minor injuries.

You may have been run over by a forklift, suffered life-changing injuries after a fall from height on a construction site or injured your back after tripping over cables in an office. You may even have suffered from food poisoning after eating in your workplace canteen. In all of these examples, we may be able to help you make a 100% no-win, no-fee* claim for compensation if you call our personal injury helpline, and you could be compensated for your lost earnings, as well as your injuries.

Could I lose my job if I make a personal injury claim?

We often get asked this question, and there really is no need to worry about the security of your job if you decide to make a claim for personal injury compensation. There are laws in place to protect employees after they make a claim, and your employer has liability insurance in place which is designed to pay out in the event of a claim, so they won’t be paying you out of their own pocket. If health and safety regulations have been breached at your work or your employer has been negligent, you are perfectly entitled to make a personal injury claim without worrying about your job.

How much compensation could I receive?

Every personal injury claim is processed on an individual basis, whether you have suffered whiplash or a brain injury. This means that it can be difficult to predict how much compensation you could receive without knowing more about your accident and specific injuries. Generally speaking, the more serious your injuries, the more compensation you could be entitled to, but there are several other factors which will also influence your personal injury settlement.

For example, if you have taken time off work and suffered loss of earnings (even though you may receive statutory sick pay), we will take this into account when we work out how much compensation you are entitled to. For serious, life-changing injuries, you may be unable to return to work for the foreseeable future, and the impact your accident has had on your finances will be considered when we work out your settlement. For an idea of how much you may be entitled to claim, you can take the 30-second test on our website today, then call our personal injury helpline.

Will I have to go to court if I make a claim?

Many people lose sleep or actually avoid making a claim over the idea that they may need to go to court to get the compensation they are entitled to. We are here to put those worries to rest, by letting you know that the majority of personal injury claims never end up in court. We process most claims in full over the phone on our personal injury helpline and it is only if the other side denies liability that you may need to go to court. This is unlikely to happen, but if it does, you can rely on Accident Advice Helpline’s lawyers to support you throughout the process.

Should I contact you now or wait a while?

There is a three-year time limit in place to make a personal injury claim, regardless of the type of accident you were involved in and the injuries you have sustained. Whilst we recognise that the aftermath of an accident can be a difficult, traumatic time for you and your family, it is also important to think about what you are going to do next. Once you have received medical attention for your injuries and you are on the road to recovery, it’s a good time to think about whether you want to make a personal injury claim, and we recommend calling our personal injury helpline as soon as possible after your accident.

We’ll be able to talk to you about what has happened and offer advice, on a no-obligation basis, as well as tell you whether we think you are eligible to make a no-win, no-fee* claim. If you are, we’ll pass you over to our professional personal injury lawyers for further advice and to get the ball rolling on your claim, but only if and when you feel ready to proceed.

You can call us today

You may have already taken the 30-second test on our website, or perhaps you’d rather speak to somebody about your accident in more detail. Whatever your situation, you can call Accident Advice Helpline on 0800 689 0500 or 0333 500 0993 from a mobile. Our advisors are on hand offering confidential advice, and it’s free to call us from a landline (charges may apply when calling from your mobile). Because there are no upfront fees to pay, you have nothing to lose by calling our personal injury helpline, and we will never push you into making a claim.

Getting the best advice from expert advisors can help you to decide what to do next, and that’s what you will receive when you get in touch with us. Call us today to find out more about making a claim – we are waiting to take your call.