So you’ve been shopping for the day and you’ve been involved in an accident in one of the stores so you need to put in a Doncaster accident claim. Being in an accident in a retail environment is not your fault so you have the right to put in a claim for some compensation. Having an accident in public can not only damage your pride so putting in a claim will help you to put your bad experience to bed.
What If They Tell Me It Was My Fault?
As soon as an accident happens within a store it is highly likely the staff will suddenly be on the defensive, doing everything they can to butter you up and make it sound like it was your fault. Bad publicity isn’t good for any company but neither is bad customer service. If a fixture fell on top of you it is the fault of the store and not yours and you should put in a claim to make that right. When making a Doncaster accident claim make sure you put yourself first.
What Do I Need To Do Before I Make A Doncaster Accident Claim?
After your accident you need to collate as much evidence as you can of what happened. If you have witnesses to what happened collect details from them so you can have statements from them when they’re needed. If you have a mobile on you use it to take as many pictures as you can to capture the whole scene of what happened.
The staff of the store should have some form of an accident log book or form and will take down details of what happened and your personal details. Ensure you receive a copy of this as you can use it with your claim for compensation. Just because they know your details doesn’t mean you can’t put in a claim. Get their names as well as the staff on duty should have prevented the accident you were involved in.
If you need any more help or advice on what to do about your injuries sustained in an accident within a store you can call us at Accident Advice Helpline. We are able to give free advice to help guide you on your way to making a claim for the compensation that you deserve. So call us today on 0800 689 0500 now.