When people think of accidents in the workplace, we inevitably think of construction sites or factories, but many of the accidents that people might make a Cotswold accident at work claim for come from more unexpected sources.

One of the injuries many people seem to have never heard of is acoustic shock. It is most common in call centres, where employees spend long periods with a headset on.

It is a serious condition that is caused by the user hearing a loud or high-pitched noise through a telephone or radio headset. The noise is often caused by feedback oscillation or fax tones. Usually the noise causes an instant discomfort, but can go on to have much worse long lasting effects.

Some of the symptoms commonly reported by sufferers:

• Anxiety
• Nausea
• Shock
• Headaches
• Fatigue
• Tinnitus
• Hypersensitivity
• Depression

There has been little useful research into acoustic shock, but some things are known to reduce the risks. Banning the use of mobile phones in call centres reduces the risk of the headsets getting any feedback, as does the correct use of the headsets. Reducing the amount of background noise is also believed to help.

Many employers are either unaware of acoustic shock, or do not take it seriously. They don’t always realise that all call centre workers should be informed about acoustic shock, and receive training on how to spot when it has happened. If they do not offer this training to their employees, then it can greatly strengthen the employees Cotswold accident at work claim.

Acoustic shocks long term effects that might lead to a Cotswold accident at work claim

Just because all employers don’t fully understand acoustic shock, doesn’t make it any less real for the sufferers. They can suffer from permanent impairment of hearing, tinnitus, and increased sensitivity to sound, often making your ears painful.

The Health and Safety Executive recognise acoustic shock as a very real danger, and say it can be avoided if employers take the necessary precautions. If your employer fails to take the necessary precautions then you may be entitled to make a Cotswold accident at work claim.

Why use Accident Advice Helpline?

Accident Advice Helpline has spent nearly 15 years helping people to receive justice for all sorts of injuries, and we have experience with every type of occupational injury. Our specialists are knowledgeable and experienced, and will be able to maximise your chances of a successful claim, while also ensuring you receive the maximum amount of compensation possible.

Why not contact one of our friendly advisors on our freephone number, they will be happy to help you, and will let you know if you are eligible to make a claim. They can even start the ball rolling for you if you decide to proceed.

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