Have you got some questions about claiming compensation due to a personal injury or accident that was not your fault? You’re not the only one. Maybe the examples below can help clear up any questions you have about the Accident Advice Helpline and what we can do to help.

Can I claim for personal injury?

Dear Accident Advice Helpline,

Not long ago I was in an accident at work that was not my fault and now have a leg injury which is due to take months to heal! I want to know whether I can claim for personal injury through yourselves? If so, how do I go about it?

Many thanks

Injured at Work

Dear Injured at Work,

As long as the accident was within the last three years then you are definitely eligible to claim for personal injury. Our quick 30-second test can help you confirm this online and is really simple to complete. If you want to talk to somebody about your claim in more detail then you can call one of our friendly advisers who are available every day. Accident Advice Helpline offers you free, no obligation advice so you can make a more informed decision on whether you wish to go ahead with your claim.

We are sorry to hear about your leg injury, we hope it heals up soon.

Accident Advice Helpline

Will my claim for personal injury be expensive?

Hi Accident Advice Helpline,

It’s me again! Thank you very much for the advice, however I was just wondering whether my claim for personal injury will cost me a lot of money? Due to my injury I am out of work at the moment and already have had to spend lots in taxis to and from the hospital, I do not want to have to spend a fortune on personal injury lawyers too!

Many thanks

Injured at Work

P.S Is it true that Esther Rantzen recommends you?

Dear Injured at Work,

Do not worry, our accident advice is completely free and our personal injury lawyers work on a no-win, no-fee* basis. If your claim is unsuccessful for any reason then you do not have to pay your solicitor at all, nor do you need any money to begin a claim. As for expenses, make sure you keep your receipts! We always try and claim back any expenses you have incurred because of your injury, so you could be getting all of your taxi fares back too. Remember to call our helpline so that our advisers can help you with any more questions you might have regarding your claim for personal injury.

Lastly, yes Esther Rantzen, the consumer champion, recommends our services as being one of the most honest in the UK, as do so many of our previous customers.

We look forward to hearing from you soon and wish you all the best with your claim.

Accident Advice Helpline

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